Frequently Asked Questions
Ask us a Question, Accommodation Only Information, Booking Information, Cancelling Your Holiday, Changing Your Holiday, Disabled Passengers, Flights, Contact Thomson, Important Information, Payment Information, Technical Website Problems, Travelling with Children
Take a look at our frequently asked questions:
General information for people with reduced mobility: General information.
Airport Assistance: How to arrange assistance while you're at the airport.
Am I Fit to Fly?: Information relating to whether or not you are classed as 'fit to fly'.
Carrying Medication: Restrictions on what you can carry.
Accommodation Suitable for Less Mobile Customers: Find out which hotels are suitable for less-mobile or disabled guests.
Disabled Passengers and Cruising: Information relating to facilities onboard our cruise ships.