Frequently Asked Questions
Ask us a Question, Accommodation Only Information, Booking Information, Cancelling Your Holiday, Changing Your Holiday, Disabled Passengers, Flights, Contact Thomson, Important Information, Payment Information, Technical Website Problems, Travelling with Children
Take a look at our frequently asked questions about making changes to your holiday booking.
For call charges, please see bottom of page.
Yes, however there is a charge for this which is dependent on when you are travelling. Please contact our Call Centre on 0844 871 0872 (with your booking reference number to hand) and one of our consultants will be happy to help you.
Yes, you can amend your booking. However please note that there is usually an 'amendment fee' for each person named on the booking and for every booking detail which you change. Please refer to our booking terms and conditions for more information and charges. Itinerary changes (to departure date, airport, flight time, duration, destination or accommodation) are subject to the availability status at the time you amend your booking. Please contact our Call Centre on 0844 871 0872 (with your booking reference number to hand) and one of our consultants will be happy to help you.
Yes. To add another passenger onto your holiday booking, please call our after-sales team who will provide you with a quote for the additional person, on 0844 871 0872.
Please note, for 0871 numbers calls cost 10p per minute and for 0844 numbers calls cost 5p per minute. Charges apply at all times from BT landlines. Other operator networks may vary.